AC Pump Leak & Warranty Coordination — Jeanneau 43 DB (2024)

Vessel: Jeanneau 43 DB (2024, 43 ft)
Location: Coconut Grove, FL
Service Category: Onboarding Inspection & Warranty Coordination
Duration: Detected during initial onboarding (Day 2 after delivery)
Performed by: TBZ Management Team

Issue

Just two days after the vessel was delivered to its home slip, the TBZ team began its detailed onboarding process — a full-system review that includes lifting every hatch, inspecting all bilges, and testing all critical equipment.

During this inspection, we discovered that the AC water pump’s internal cooling circuit was leaking, likely for some time prior to delivery. The leak was subtle and located in a tight, low-visibility area of the engine room — a spot typically inaccessible and unnoticed by an owner, especially on a non-owner-operated vessel.

If left unattended, the leak could have led to progressive saltwater accumulation, damaging surrounding components or even causing flooding in the engine room.

Our Solution

The issue was immediately documented and reported to the dealership.
Our team handled the full warranty claim coordination process, including:

• Capturing detailed photos and documentation of the leak
  
• Submitting the claim and communicating directly with the dealership
  
• Scheduling and receiving the warranty technician onboard
  
• Supervising the repair and verifying that the pump was correctly reinstalled and operating as intended
  

Through active oversight, we ensured the repair met standards and that the pump ran perfectly upon completion — with zero risk of recurrence.

Materials Used:

• None (warranty-covered service)
  
• Inspection tools and photo documentation
  

Labor Time: 2 hours of TBZ coordination and supervision
Performed by: TBZ Management Team

Cost & Owner Savings

✅ Potential Damage Avoided: Major (saltwater damage or flooding)

✅ Cost to Owner: None (covered under warranty)
✅ Downtime: None

Results

• Leak detected within 48 hours of delivery
  
• Warranty claim managed and completed by TBZ
  
• Pump repaired and tested under TBZ supervision
  
• Prevented engine room damage and possible flooding
  
• Demonstrated the importance of professional onboarding inspections